FAQ

Q. My domain name was lost. What can I do?

A. The most common reason domain names are lost is due to expiration. You can avoid this by setting up auto renewal with your domain’s registrar. If you do find yourself with an expired domain, contact your domain registrar right away. If you act quickly, you may still be able to renew. We can assist you with this. Contact or call us today!

Q. Why did my website disappear from Google?

A. If you cannot find your website through a Google search, you may not have proper optimization or you may have been penalized by Google due to something in the content on your website. Optimizing a website to rank on Google takes time and requires consistent effort. Gemini Media Group offers excellent SEO packages for your website. Contact us today!

Q. How can I get my website to rank or improve its ranking on Google?

A. Content, links from other websites, and overall user experience all play key roles in high website rankings on Google. You can maximize the positioning of your website by ensuring you maintain relevant content that is optimized for users doing local, mobile searches for your type of business. Page speed and quality links—from other websites to yours and from your website to others—will also keep your website at the top of rankings.

Q. How do I generate more calls from my website?

A. Make it easy for customers to call you by placing your phone number prominently on your website. Make sure all contact information on your website, including emails and phone numbers, is up to date.

Q. What are some best security practices for my website?

A. You can protect your website by doing the following:

  • Use a unique password that is hard to guess but easy to remember, and includes letters, numbers, and symbols.
  • Be sure your website and server are updated.
  • Monitor activity on your website, including traffic that seems unusual or suddenly increases without explanation.
  • Invest in security software that monitors your website for you and flags potential issues or places where your website may be vulnerable to a hacker.

If you believe your website has been hacked or compromised in some way, contact us right away.

If you have any other questions don’t hesitate to contact us today we are here to help.

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